UPK Training
Q: How do I get started after I have purchased UPK?
A: Oracle UPK Training is available at Oracle University. OA Train and Elearning Incorporated also offer private event training.
Q: How do I get UPK Developer Training?
A: Oracle UPK Developer Training is available at Oracle University. Both OA Train and Elearning Incorporated also offer private event training for custom UPK courses.
Trouble Shooting
Q: When I click on a link to launch the Player nothing happens.
A: The UPK Player opens in a new browser window. If you have a pop-up blocker installed, disable or uninstall it.
Q: I get broken images on the screen in playback mode after publishing.
A: In release 11.1 this problem was due to having an unsupported browser. Normally after a system update and a new version of Internet Explorer is installed. Install the latest patch 11.1.1+ this fixes the problem
Q: What happens to my existing (customized) publishing styles?
A: In the end you need to go through and check the results although there may not be loss of styles the bookmarks need checking.
Q: Can you modify the template text? For example, the delivered template text for left click is “click”, however you may want all occurrences of left clicks to say “Press”.
A: Yes. The template text template can be modified and all template text will reflect the change. If you are considering translation, you should also modify the template text in all languages that you plan to translate
otherwise “select”would still translate as “click.”
Q: UPK comes with the feature of auto record. When should auto recorder be used?
A. Auto Record is useful to further reduce the time to record without having to provide a cue each time to capture an action.
Q: Using Audio in UPK, are there prerequisites?
A: UPK does not support versions of Flash any newer than Flash 11.0. Audio in UPK is Flash dependent.
Q: How to download a free trail of Oracle UPK?
A: After accepting the terms of the Oracle license agreement you can select User Productivity Kit download you reauire. Oracle Prebuilt Content is also found on the Oracle e-delivery site . https://edelivery.oracle.com.
Q: What is the latest Free UPK 12.1 documention and how to implement UPK
A: AfteGo to this great link on how to install UPK, how to configure UPK and more informaion on UPK all in a great easy to use UPK Library
Q: How do I get started after I have purchased UPK?
A: Oracle UPK Training is available at Oracle University. OA Train and Elearning Incorporated also offer private event training.
Q: How do I get UPK Developer Training?
A: Oracle UPK Developer Training is available at Oracle University. Both OA Train and Elearning Incorporated also offer private event training for custom UPK courses.
Trouble Shooting
Q: When I click on a link to launch the Player nothing happens.
A: The UPK Player opens in a new browser window. If you have a pop-up blocker installed, disable or uninstall it.
Q: I get broken images on the screen in playback mode after publishing.
A: In release 11.1 this problem was due to having an unsupported browser. Normally after a system update and a new version of Internet Explorer is installed. Install the latest patch 11.1.1+ this fixes the problem
Q: What happens to my existing (customized) publishing styles?
A: In the end you need to go through and check the results although there may not be loss of styles the bookmarks need checking.
Q: Can you modify the template text? For example, the delivered template text for left click is “click”, however you may want all occurrences of left clicks to say “Press”.
A: Yes. The template text template can be modified and all template text will reflect the change. If you are considering translation, you should also modify the template text in all languages that you plan to translate
otherwise “select”would still translate as “click.”
Q: UPK comes with the feature of auto record. When should auto recorder be used?
A. Auto Record is useful to further reduce the time to record without having to provide a cue each time to capture an action.
Q: Using Audio in UPK, are there prerequisites?
A: UPK does not support versions of Flash any newer than Flash 11.0. Audio in UPK is Flash dependent.
Q: How to download a free trail of Oracle UPK?
A: After accepting the terms of the Oracle license agreement you can select User Productivity Kit download you reauire. Oracle Prebuilt Content is also found on the Oracle e-delivery site . https://edelivery.oracle.com.
Q: What is the latest Free UPK 12.1 documention and how to implement UPK
A: AfteGo to this great link on how to install UPK, how to configure UPK and more informaion on UPK all in a great easy to use UPK Library